European Cities Marketing, through its TIC Knowledge Group, organises every year an Expert Meeting for Tourist Information Centres managers and staff exclusively, whether they are ECM members or not.


  • When: October 24-26, 2018
  • Where: Grand Hotel - 13 Svobody Avenue - 79000 Lviv - Ukraine
  • Cost: from 250 €
  • Contact: Pauline Froger - +33380565950 -
  • Register Now


Join us for the 5th edition of European Cities Marketing’s TIC Expert Meeting 2018!

This year’s meeting will be held in Lviv on October 24-26, 2018 and will focus on the following topic: New concept of Hospitality service. And if you're lucky enough to arrive in Lviv on Wednesday, October 24, join us for a "welcome evening" organised by Lviv City Council!


Our lunch-to-lunch event provides you with a unique opportunity:

  • to meet and network with colleagues working in Tourist Information Centres all across Europe,
  • to share knowledge and best practice with other destinations to stay ahead of the latest market’s trends
  • and to grow your business as well as strengthen your professional expertise.


Our TIC Expert Meeting offers a mix of incentive and exchange opportunities for all attendees. This is why the diversity of participants is of great importance to us.

This event is for managers and TIC front office professionals coming from small and large cities and working for either public or private tourist information organisations – whether they are ECM members or not.

The aim of the meeting is of course to get to know your European colleagues, to share knowledge with them but most of all, we want you to have fun and leave full of inspiration and with a bunch of new friends. We are looking forward to welcoming you for this fifth edition!

Take a look at the TIC Expert Meeting's programme below to find out more!


  • the attendance is limited to 90 persons, with a maximum of 2 delegates per city so register now!
  • lunches on Thursday and Friday and dinner on Thursday are included. Dinner on Wednesday is at own expense - check out our social programme
  • your participation fee does not cover accommodation or transport
  • book your room by September 24, 2018. Passed this date, the hotel cannot guarantee availability

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